Decision-making is a key aspect of any managerial role. This article reviews the numerous policy changes that have impacted the ways in which managers within the English National Health Service (NHS) are expected to make decisions. Following analysis, the author presents a two pronged model of policy changes to date and raises questions as to the effectiveness of continuing the attempt to improve management following this model. To conclude, a new approach to management improvement is suggested.
Management, Decision-making, Policy
Paper Presentation in a Themed Session
PhD Researcher, Faculty of Health Studies, University of Bradford, United Kingdom