Nineteenth International Conference on Knowledge, Culture, and Change in Organizations

Abstract

The revolution in technology convergence has transformed the workplace. The human excellence pushes the boundary with innovation and quality practices. The climate for innovation and engagement as a context for Excellence is an emerging area for research. The innovation and engagement as linkage to excellence was a conceptual model for presentation. The continuous innovation culture with the engagement of the employees leads to better performance. Organization Creativity is a collective effort to think and implement innovatively with a passion for exceptional organizational performance. The manifestation of innovation may be improved competitive positioning, higher customer satisfaction and decreased costs. The concepts of innovation for excellence in Visakhapatnam Steel Plant were examined with the incident method. The steps in the process of innovation were with quality circle intervention were: Problem Identification, Engagement with Quality Circle, Innovation, Organisation Creativity and, Excellence. The Organisation was benefited with an improved production process, material reduction and an increase in bottom line revenue.