Abstract

Decision-making is a key aspect of any managerial role. This article reviews the numerous policy changes that have impacted the ways in which managers within the English National Health Service (NHS) are expected to make decisions. Following analysis, the author presents a two pronged model of policy changes to date and raises questions as to the effectiveness of continuing the attempt to improve management following this model. To conclude, a new approach to management improvement is suggested.

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Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Knowledge Management

KEYWORDS

Management, Decision-making, Policy

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