Examining Best Practices in University Onboarding: A Focus Group Methodology and Educational Case Study

Abstract

This paper explores literature related to the most effective employee onboarding methods, in industry generally, and within the higher education context specifically. Employee onboarding is a “process of integrating a new employee with a company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team” (Maurer, 2018). Specifically, this paper aims to provide an overview of onboarding methods in higher education that have the most influence on an employee’s onboarding success and workplace integration. We also provides an analysis of a regional teaching University’s attempt to modify their current onboarding program, with goals to improve it. The process not only exposes further issues in the subject of onboarding, but also identifies common barriers and fallacies that exist in all industries in implementing organizational changes. Additionally, we include an in-depth case study tailored to higher education, which builds upon the principles found in the literature review and the findings of the university focus group.

Presenters

Jonathan H. Westover
Woodbury School of Business, Organizational Leadership Department, Utah Valley University, Utah, United States

Details

Presentation Type

Virtual Lightning Talk

Theme

Change Management

KEYWORDS

Employee Onboarding, Higher Education, Training, Orientation

Digital Media

This presenter hasn’t added media.
Request media and follow this presentation.