Abstract

The researchers set out to explore in detail the role of human resource (HR) management practices on knowledge management in a Jordanian firm. The cumulative impact of HR practices and knowledge management on organizational performance is then studied. Human Resource Departments ability to maintain and support databases, leverage technologies, foster a team a team environment, attract and retain human capital, offer blended learning, and efforts to provide continuous learning are assessed for their influence on knowledge management initiatives. The impact of knowledge management practices including the maintenance of repositories, developing communities of practice, business intelligence and continuous learning on organizational performance is studied. Respondents considered for this empirical research are senior and middle level managers across all functional departments. A structured questionnaire was administered with personal interviews to elicit respondent views and suggestions. A Likert's attitudinal scale has been used to draw responses. The researchers present in the paper findings, conclusions and suggestions to support improved Organizational Performance.