Abstract

In a time marked by rapid technological progress and evolving visitor expectations, museums and cultural heritage sites find themselves at a crucial point of transformation. This paper presents the Integrated Museum Engagement Model (IMEM), a framework that adeptly melds participatory design, immersive storytelling, and digital representation. Rooted in human-centered design principles, the compelling impact of narrative transportation, and the engaging essence of constructivist learning, the IMEM is showcased as a strategic plan to revitalize visitor interactions. This paper elaborates on the theoretical bases of the model while also providing practical suggestions for institutions to leverage its benefits effectively. Highlighting the necessity for cross-disciplinary research, cooperation, and ongoing evaluation, the IMEM stands as a guiding light toward achieving genuinely inclusive and captivating museum experiences. In line with The International Journal of the Inclusive Museum’s mission, our discussions endorse a forward-thinking stance, advocating for a more integrated and inclusive trajectory for museums in the knowledge society.