Abstract

The purpose of this paper is to explore the relationship between e-HRM and a firm’s ability to become innovative and creative, and then develop a conceptual framework. The proposed framework aims to add to the understanding of the way e-HRM creates competitive advantages and contributes to sustainable business performance. Through the exploration of relevant literature a conceptual model underpinned by a combination of the dynamic capabilities, organisational learning and knowledge management theories is proposed. This paper proposes an answer to how e-HRM can influence business performance. The authors suggest that e-HRM can be linked to organisational innovativeness and creativity through its potential to influence employee innovativeness and employee creativity, which may in turn lead to superior business performance. The paper may help the HR function to better understand another way e-HRM can be used to contribute to sustainable business performance. This paper contributes to the existing knowledge by shedding some light on the processes through which e-HRM can influence sustainable business performance. The proposed framework is an original complete model that could support future research.