Quality in Education and Customer Focus : Assessing the Accountability and Management of Schools

Quality in Education and Customer Focus

Title: Quality in Education and Customer Focus: Assessing the Accountability and Management of Schools
Author(s): Professor Martin Samy (PhD)
Publisher: Common Ground Research Networks
Collection: Common Ground Research Networks
Series: Organization Studies
Journal Title: The International Journal of Knowledge, Culture, and Change Management: Annual Review
Keywords: Quality of Education, School Management, School Effectiveness, Customer Satisfaction
Volume: 6
Issue: 9
Date: April 04, 2007
ISSN: 1447-9524 (Print)
ISSN: 1447-9575 (Online)
DOI: https://doi.org/10.18848/1447-9524/CGP/v06i09/49271
Citation: Samy (PhD), Professor Martin. 2007. "Quality in Education and Customer Focus: Assessing the Accountability and Management of Schools." The International Journal of Knowledge, Culture, and Change Management: Annual Review 6 (9): 61-72. doi:10.18848/1447-9524/CGP/v06i09/49271.
Extent: 12 pages

This paper is a study of the concerns of education in Australia.