Abstract

In the management of large enterprises, quality control has been implemented since it was successfully introduced to Japanese manufacturing following the Second World War. It began with the Ishikawa fishbone graphic which was a practical advance on the Porphery tree that captured the logic of Aristotelian ontology. The fishbone suited a strategic focus on a final objective, with a tributary hierarchy demarcated by goals and targets; it was like a logic River system that could be contrasted with contradictories, uncertainties and consistencies. Graphical representation of the totality of these contrasts takes the structure of a sphere. Spherical logic provides total fishbone quality control for the quality control of complex governance and administrative matters. In an age of globalisation, science and technology, lawmakers and administrators must upgrade their precision and effectiveness to manage an increasingly complex and dynamic real world. This is a practice-focused paper that poses and demonstrates improved frameworks, concepts and structures for operational effectiveness of government and administration. Now, optimal civilisation can be designed for sustainability with collective intelligence aids such as eGanges, which is a total fishbone quality control system. The capacity of eGanges accommodates information as large and as complex as required, and processes the inherent combinatorial options of pro tem possibilities as well as data retrieval of information about potential and expectations for change or adaptation, at its precise point of relevance. User-friendly eGanges applets can be accessed online by the public. A draft application of eGanges is used to illustrate total fishbone quality control in governance. The application shows the detail of requirements for quality controlled home insulation, to give effect to a recent government-funded home insulation scheme in Australia. The problems which arose from the scheme, common knowledge established by the media, namely installer deaths and home destruction by fire, indicated a lack of quality control in the formulation and implementation of the scheme. The scheme was to give effect to a policy of reducing the use of coal-produced domestic electricity. A sound legal ontology of home insulation was required for the scheme, to optimise its effectiveness, avoid negligence, risks, and unnecessary costs of exploitative entrepreneurs.