Protecting the Public Trust
Abstract
Ethical breaches in accountability within UK museums have put the industry at risk for losing the public trust. Museum leaders in Britain continue to work towards fiscal and ethical transparency, and respond to stakeholder demands for greater accountability. This paper reports on the findings from current original research that investigates accountability policies and internal controls in UK museums of varied types and sizes. Data concerning the actual implementation of accountability measures, and information about museum professionals’ points of view on their accountability responsibilities can enable museum regulators, advocates, and professional development groups to better assist museums. Policies and procedures, including evaluating board member conflicts of interest, establishing a code of ethics, and conducting financial audits, are recommended to prevent abuse of power delegated by stakeholders.