Modern Techniques for Documentation in the Managerial Diagnosis

I07 1

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Abstract

For the gathering, registration and interpretation of the date and information considering the mentioned areas, is appealed frequently to statistical methods and specific techniques such as: the interview, the questionnaire, the direct observation, the study of the informational documents, the cards of (auto) evaluation, the ORTID technique. The interview is an active technique that permits the identification of certain existing deficiencies in the organizations activity, as well as the settlement of certain directions of action in the sight of their exclusion. The questionnaire is a technique of research based on the launch of questions to an illustrative sample of managers and performers, questions with clearer variants of answer, which can cover a large palette of aspects which are doing the object of diagnosis. The direct observation is a technique that uses the instantaneous observations in the sight of certain activity’s strong and week points identification. The method consists in the effectuation of certain observations to different periods of time, about the selected elements for study. The documents examination presumes, in main, the statistical and book-keeping evidence consulting in the sight of cognition of the organization’s general situation and of its different organizational links, as much at one time, quotient and in dynamics. The card of evaluation (auto evaluation) represents another method of investigation and, by default, informational source important to the studies of diagnose elaboration. The ORTID technique (Objectives, Resources, Transformation, Integration, Development) consists in solving the problems the organization is confronted with, depending on their importance, through out the prism of certain criteria represented by objectives, funds, transformation, integration, development.