Abstract

The Syrian crisis created major security challenges for the international community in the Middle East since the beginning of the second millennium. This crisis has led to a massive influx of forced migrants to the neighboring countries of Syria, which has impacted on their economies that barely meet the needs of the native population. The United Nations and NGOs took serious steps to deal with this crisis through a strategy to empower refugees. Hence, the major goal of this article is to investigate the impact of managerial empowerment on job performance. The study population was represented by female Syrian refugees in Turkey, which has hosted the largest number of Syrian refugees. The data were collected using a purposive homogeneous nonprobability sample that was made up of 1,244 female Syrian refugees working in Turkey, with a response rate of 62.20 percent. The data were analyzed by the structural equation modeling (SEM) method. The study findings showed that the level of managerial empowerment was high, while the level of job performance was moderate. Moreover, findings showed that there was a positive impact of structural empowerment and psychological empowerment on job performance. This article made clear contributions to the development of the conceptual framework of empowerment theory in the most turbulent contexts. Besides, it provided a set of recommendations to managers of organizations that employ female Syrian refugees to focus on the empowerment strategy as one of the human resource strategies that would enhance job performance.