Abstract

Many writers have identified that there are different perspectives held by different people about what Knowledge Management is. This paper seeks to explore what these different perspectives are, based on the professional groups that people belong to. It builds on and enhances a previous study and utilises the work of a number of other writers including Hahn and Subramani (2000), Malhotra (2000) and Stewart, Baskerville, Storey, Senn, Raven and Long (2000). A questionnaire was distributed to a wide range of participants who identified themselves as being Information Technology Professionals, Librarians and Technical Writers, and asked them to indicate their level of agreement with a number of statements relating to Knowledge Management. The responses were analysed with a view to building a model to represent the different perceptions of Knowledge Management that are held by these groups.