Abstract

This paper provides an overview of the Malaysian work culture and identifies the issues and challenges with creating a knowledge sharing capability. Malaysia has a population of approximately 25 million people. This population is comprised of a diverse ethnic and racial mix of Malay, Chinese and Indian people. Each community has its own identity, beliefs and traditions and in an organisation this diversity creates obstacles to creating a knowledge sharing capability as cultural values are reflected in the workplace by individual employees. It is important that these values are understood by managers of change as it impacts on the ability to influence and create the incentive for change in work practices and behaviours.