Pallvi Arora is a Doctoral Candidate at The Business School, University of Jammu, J&K,India. Her current research interests include Cultural Intelligence in relation to Customer Satisfaction and its impact on the international hospitality indust
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Pallvi Arora is a Doctoral Candidate at The Business School, University of Jammu, J&K,India. Her current research interests include Cultural Intelligence in relation to Customer Satisfaction and its impact on the international hospitality industry. Other research interests include issues relating to Cross Cultural Management, Diversity Management and Human Resource Management, etc.
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