I have been lecturing since 2004 subjects from first year to third year level. I am mainly involved with the first year Business Management modules as well as Customer Relationship Managements at second year level and Financial Management at third..
I have been lecturing since 2004 subjects from first year to third year level. I am mainly involved with the first year Business Management modules as well as Customer Relationship Managements at second year level and Financial Management at third year level. My fields of interest include customer relationship management and marketing. Current research is on the field of customer relations, especially in the service industry. I have published articles nationally and internationally. Furthermore I have attended and presented papers at national and international conferences.
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