A Difficult Balancing Act: Docent Coordinators' Perceptions of Working with Art Museum Docents

Abstract

Many encyclopedic art museums in the United States of America utilize volunteers, often titled docents, to facilitate tours. Yet, a lack of research focuses on the docent coordinators who prepare and support docents. Findings from a study conducted in 2021 suggested a complex lifeworld with multiple stakeholder expectations impacting coordinators’ understandings of their professional identity, relationships, and stressors. This session offers insights into these perceptions, providing space for session participants to consider their experiences in relation to the experiences of those documented within the study.

Presenters

Jennifer Schero
Adjunct, Department of Art Education, Kutztown University, United States

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Visitors

KEYWORDS

Docents, Museum Education, Docent Coordinators, Volunteers