Eighth International Conference on The Constructed Environment

Abstract

This paper sees a “smart city” not simply as the status of how “smart” a city is, but as a city’s effort to make itself “smart”. The management of a smart city represents city innovation in management and policy, as well as in technology. This study was based on documents and content analysis to identify the underlying knowledge and gaps in the literature, and a checklist and analysis based on the framework have been adopted. The study has concluded that since the unique context of each city shapes the technological, organizational and policy aspects of that city, a smart city can be considered a contextualized interplay among technological innovation, managerial and organizational innovation, and policy innovation. Little research discusses innovation in management and policy while the literature of technology innovation is abundant. This paper aims to fill the research gap by building a comprehensive framework to view the smart city movement as innovation comprised of technology, management, and policy. The paper has pointed out inevitable risks from innovation, strategies to innovate while avoiding risks, and contexts underlying innovation and risks.