Abstract
This paper analyzes the variables that contribute to the stress and health of professionals in press, radio, and TV, and designs and applies an intervention. Participants: n = 292): 51.03% women. Mean age = 43.45 (SD: 9.56). Sociodemographic data, Maslach Burnout Inventory, general survey (Maslach, Jackson and Leiter, 1996), and a General Health Questionaire (Goldberg and Williams, 1988) were used, as was the Areas of Work Life Scale (Leiter and Maslach, 1999). Statistically significant and negative correlations between dimensions of exhaustion and health were observed: emotional exhaustion r = -0.645 and cynicism r = -.482. Using linear regression analysis, the variables that contributed to exhaustion were: overload (r= -.945; p ≤ .001), rewards (r = -.655; p ≤ .001) and conflict of values (r = .467; p ≤ .001). The cynicism dimension was explained by low recognition (r = -.306 ; p = .000) and low sense of community (r = -.193; p ≤ .001). Values (r = -.399; p = .000) and rewards (r = -.330; p ≤ .001) contributed to effectiveness. There were statistically significant differences when comparing the means of institutional press employees with respect to other media. Despite showing high rates of overload, the former reported better levels in rewards, p = .020, values, p = .011 and health, p = .088 (sig. <0.001). We designed an intervention project which was applied to one TV, two radio, and two newspapers, focused on the improvement of communication systems, rewards and commitment of values, aimed at managers and employees.
Presenters
Santiago GasconFull professor, Psicología y Sociología, Universidad de Zaragoza, Teruel, Spain
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
Knowledge Economies as the Constant
KEYWORDS
Burnout, Overload, Rewards, Values, Comunication Professionals
