The Paradoxical Interrelationships among Satisfaction, Trust and Commitment in Strategic Networks
Considerable conceptual and empirical evidence in relational view of strategic networks reflects the fact that commitment is the ultimate outcome with causal precedence of satisfaction and trust. Geyskens et. al., (1999) state that over the time, satisfaction develops first, trust develops in the me...
The International Journal of Knowledge, Culture, and Change Management: Annual Review
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