An Empirical Examination of Mega-event Volunteer Satisfaction and the Introduction of the Volunteer Selection Improvement Process (VSIP) Model

The authors surveyed volunteers at Super Bowl XLV in Dallas to determine how the factors of communication, assignment, experience, pride and social aspects influenced the satisfaction of student vs. non-student volunteers. Results indicated that there is no significant difference in the overall sati...

The International Journal of Sport and Society

Common Ground Research Networks