Bill Schiano is Associate Professor of Computer Information Systems at Bentley University and Director of the Bentley MS in Information Technology program. During 2000, Bill served as President of thoughtbubble productions, a New York based new medi
...MoreBill Schiano is Associate Professor of Computer Information Systems at Bentley University and Director of the Bentley MS in Information Technology program. During 2000, Bill served as President of thoughtbubble productions, a New York based new media company founded in 1995, helping secure an investment from The Formula Group in November 2000. Before joining thoughtbubble, Bill was a Research Affiliate at CSC Index Research and Advisory Services. Bill has conducted extensive research and published several articles and case studies on the role of technology in retail and service industries. His current research focuses on the role and management of information systems within organizations faced with outsourcing and financial challenges. Bill’s consulting centers around the strategic use of information technology and the management of information systems departments and personnel. Dr. Schiano has an AB in Economics from Williams College and Doctorate in Information Systems from Harvard Business School.
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Design Principles and Practices
