Eleventh International Conference on The Inclusive Museum

Abstract

The Museum of Navarre, a museum of heritage and history, is immersed in a process of change with the aim of improving the experiences of its visitors and their inclusion. To this end, it is transforming its policies on what is exhibited, how it is exhibited, and how knowledge on what is exhibited is communicated. Our research team has accompanied the museum staff in this process of rethinking the institution. In this paper we analyze the difficulties that have arisen in this process, considering that they are transferable to any museum institution. We analyse, specially, exhibitions that have sought to include works by women artists and feminist discourses, as well as changes in the museographic perspective, with special emphasis on the resources and mediation activities that have been offered. It is concluded that it is necessary to review the notion of inclusion from which the changes are posed in order to achieve a more profound and enriching visitor participation and inclusion.