Ninth International Conference on Health, Wellness & Society

Abstract

Effective patient-physicians communication is important in providing top quality patient care. But any breakdowns in patient-physician communication can lead to serious problems, such as patient complications or deaths and also leading causes of medical errors and patient harm. Our objective was to assess the effectiveness of communication between patient and physicians in Hospital. The study was a cross-sectional study, employed both qualitative and quantitative approaches. Results showed 80.3% of physicians believed that there were a communication gap/ barrier between physicians and patients during treatment in TASH. 59.2 % of physicians accepted that they have limitations on communication skills with their patients during the interaction. 53.3% believed that physicians were good in documenting all necessary information in patient history. But 30.1% were not reportedly good on documenting the patient’s history. 86.2% of Physicians’ responded they were seriously read patients’ history before examination. 63.8% physicians responded that there were interruptions from patients, physicians, patients relatives and caregivers during the treatment. 56% of physicians admitted that they used scientific or technical words during the interaction with the patient. Conclusion The study shows there were communication barriers/gaps and Physicians treated overloaded patients within a short duration of time, it has effect on patient-physicians communication. The socio-economic factors should be considerable and appropriate duration of time should be implemented in the hospital. Both patients and physicians need to be responsible for their medical treatment. Physicians need to be better trained in communication skills and the medical education curriculum should be included communication modules.