Ninth International Conference on Health, Wellness & Society

Abstract

Stanford Children’s Health (SCH) may be one of the first organizations in the country to elevate wellness to a higher standard, and adopted the Stanford WellMD Center’s Professional Fulfillment (PF) Model, which targets three domains: Culture of Wellness, Personal Resilience, and Efficiency of Practice. SCH set goals for Quality, Affordability, Service, Innovation and Education, and Respect for People. SCH’s CHRO specifically drove two key initiatives through his domain, Respect for People: 1) 80% of all teams complete a Wellness Improvement Goal and 2) Administer the WellMD Center Wellness Survey to the entire hospital population. Executive leadership is now invented for fulfilling Wellness Improvement Goals. The wellness survey baseline results and PF model will guide ongoing strategic planning efforts. The current baseline was formed by administering the Wellness Survey to three groups: Stanford physicians in 2013 and 2016; Stanford Health Care (SHC) and SCH Advanced Practice Providers (APPs) in 2017; and all SCH team members in 2018. Professional Fulfillment (PF) and Burnout were the two primary outcomes assessed in the 2018 survey, which yielded a 67% response rate. 48% of SCH team members, 35% APPs, and 44% physicians reported PF. 30% of SCH team members, 36% of APPs, and 34% of physicians reported Burnout. Assessing differences between clinical and non-clinical SCH groups indicated that 46% of clinical and 52% of non-clinical team members reported PF, and 32% of clinical and 29% of non-clinical team members reported Burnout. SCH will continue to set wellness goals and refine its wellness and resilience offerings.