Evolving Services (Asynchronous Session)
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Innovative Services for Academic Libraries in the Age of Artificial Intelligence View Digital Media
Paper Presentation in a Themed Session LiLi Li
The rapid development of cutting-edge and emerging information technologies has provided academic libraries with ways of delivering and disseminating scholarly information resources and services in the age of artificial intelligence. In the networking academic learning environment, however, more and more academic libraries are facing challenges and opportunities for how to satisfy high dynamic demands of faculty, students, and community users at affordable operating budgets, especially during the period of the global Covid-19 pandemic. The primary purpose of this paper is to explore which cutting-edge and emerging technologies may shape future innovative services in academic libraries worldwide. From the perspectives of a senior academic faculty with IT programming experience, this paper outlines those top cutting-edge and emerging technologies which will shape the future academic library services across the landscape of scholarly information discovery. Taking the Georgia Southern University Library as a sample, this paper also outlines which creation and innovation could better enhance and integrate excellence in teaching, learning, and research based on their existing service modules. This paper includes the following sections: 1. Introduction 2. Evolving Academic Libraries in the Age of Artificial Intelligence 3. Rapid Advance in Information Technologies 4. Innovative Services for Academic Libraries 5. Case Study (Georgia Southern University Libraries) 6. Challenges and Opportunities 7. Summary of Target participants include academic administrators, executives, instructors, IT specialists, librarians, and other professionals who are interested in the impacts of artificial intelligence on the network of academic learning environment.
Rethinking Anthropomorphic Data Visualizations View Digital Media
Paper Presentation in a Themed Session Eugene Park
Effective visualizations on population data can help reveal societal and systematic problems and even offer insights to possible solutions. Despite all of the utilitarian benefits that conventional forms of visualizations can provide, there have been attempts to offer new modes of representing data by shaping graphs into the likeness of humans. While the motivations and approaches to these experimental and anthropomorphic forms of data-driven graphics may be novel, some of the results of these visualizations have yielded problematic portrayals and surveillance of BIPOC groups. What these shortcomings show is the implicit bias and the shortsightedness in the history and field of data visualization that can serve as important lessons to its practitioners. They can teach us that any attempt to construct new forms of visualizations—particularly those that resemble human bodies—must be sensitive and inclusive to all peoples through thoughtful consideration of their parameters and user testing with diverse groups. This study puts forward the shortcomings of two data-driven graphics, ISOTYPE and Chernoff Faces as case studies. The intention behind this position is not to suggest that efforts to anthropomorphize data is a self-defeating ambition, but to help promote inclusive design practices for practitioners of the field.
Alternative Ways to Making Knowledge for Designing Intelligently Automated Services: Applying a Theoretical Model for Understanding How Stakeholders Make Sense of New Technologies View Digital Media
Paper Presentation in a Themed Session Luciana Blaha
This paper uses concepts from posthumanist science and technology studies (STS) to provide a model for researching how employees, customers, and other stakeholders of organisations understand and behave in relation to new technologies. The paper responds to two main calls for action – firstly, to Braidotti (2001)’s call for further creativity in posthumanist approaches to research, and secondly, to Murray (2021)’s call for further research on the interplay between digital technologies and behaviours in the organisation. Providing such an interdisciplinary model for understanding individual experience contributes to digital transformation projects and service design by accounting for the personal understanding, value criteria, feelings associations and practices of users regarding specific technologies in an individual way, without relying on need-based conceptualisations of others given by what is known as expert users. To do this, we extend the concept of figuration as distinguished in STS, showing a mutually influencing relationship between day-to-day practice, technology design, and individual experience. Comparing existing literature on service design and the outcomes of using our model in an empirical setting for data analysis, this paper develops a theoretical reconceptualization of figuration as user research tool, placing it in the context of digital transformation projects using intelligent automation systems. Through the step-by-step model we contribute to the fields of stakeholder management and service design research, claiming that accounting for the representations, value criteria, feelings and associations and behaviours around technology provides a detailed foundation for comprehensive user research in designing intelligent automation systems.
Experiences of School Administrators and Teachers of Kindergarten Program for Children with Visual Impairment View Digital Media
Paper Presentation in a Themed Session Revo Matalog
The Kindergarten Education Act and other laws declaring the provision of education to children with disabilities, provide education to every Filipino child with visual impairment. It envisions students to acquire learning skills that will enable a Filipino child with visual impairment to function effectively and independently for eventual mainstreaming/ inclusion in the community as a productive citizen. The study aims to gain an "insider perspective" on how the teachers and administrators of the selected schools in Laguna, Philippines make sense of their experience in implementing the kindergarten program for the visually impaired. The goal of the study is to identify the positive and negative experiences of teachers and administrators along with contributing factors to the experiences. This study explores the experiences of five (5) teachers and five (5) school administrators in their implementation of the kindergarten program for children with visual impairment which were selected via purposive sampling. Themes were extracted employing the use of Interpretative Phenomenological Analysis (IPA) on the experiences of 5 school administrators and 5 teachers in the Schools Division of Laguna. Drawing from these experiences and considering the previous study related 4 emergent themes are presented: 1) Journey Towards Progress, 2.) Filling the Education Gap, 3.) Collective Efforts and 4.) Support Issues. The study shows that the participants’ positive and negative experience, albeit being influenced by several factors, is it is not a separate linear experience but rather an interwoven set of both positive and negative experiences leading to the perceived success of the program.
Engaging Virtual Worlds, Social Network and Distance Education: Contradictory and Complementary Articulation View Digital Media
Paper Presentation in a Themed Session Beatriz Fainholc
The new “educational” techno ecologies of the virtual worlds, augmented reality, virtual reality, metaverses, social networks, are growing as a set of digital environments. It seems to be interesting to provide digital socio-formative impulses within the interactions in the middle of the fastness of their emerging. The distance education efforts intent to design formal teaching activities, according to each program, contents, students groups, social contexts, companies niches needs, etc, provoke and increase a strong informal atmosphere, including bias and interferences caused by irrelevant variables (but planned) reaching to the point of fanaticism, in the detriment of serious efforts of on line courses, beyond to strengthen transparence and the democracy. Since the techno ecologies have huge formative impacts, they have chances to care social interests, aims and expectations, to promote diverse solutions for the educational process. A consequence is to research, experiment and discuss the characteristics, roles and interrelationship between D.E. and the V.W, S.N, etc, means to reckon a contradictory but complementary way which configure minds, desires and wills, today. It is an educational hard work but very significative (besides pedagogically useful) to reconsider the digital culture, where the social digital ecologies and networks, and the distance education programs, have predominant influence and importance. To intent a reformulation of the underlying spirit and concepts of the current D.E. programs, to articulate them with the VW, S.N. and vice versa, in an avant-garde tune according the local social contexts, global needs, are recognized demands.
