Abstract
This study puts a spotlight on the human capital (HC) experiences regarding the enablers and inhibitors associated with working in flexible employment models with the COVID-19 pandemic outbreak. A web-based questionnaire, which we distributed in the first year of the pandemic, was answered by 716 employees and managers from four Israeli government ministries. We find that 70.39% of the respondents testified that they agree strongly (N=267) or completely agree (N=237) that many organizational digital efforts have been made to provide connectivity ability to information systems (IS) for remote work. More than half were working at the time of answering the survey in a non-traditional employment model, i.e., fully remote work or hybrid work. Of them, 30.06% (N=145) reported that technical difficulties made it difficult for them to continuously connect to the organization’s IS. We found that only 11.31% of all participants completely disagree (N=26) or agree slightly (N=55) that the technology is mature enough to allow remote work. The results further reveal that according to 80.45% of the participants (N=576), the COVID-19 crisis accelerated organizational processes for knowledge sharing. But 23.74% reported great (N=123) or very great difficulty (N=47) in sharing knowledge with their colleagues during COVID-19. The current study offers significant insights into changes in management of organizational culture, especially in times of crisis. Considering the results, we provide a window of opportunity for a better understanding of the experiences of HC in the dynamic organizational reality, with a view to the future of work.
Presenters
Maayan NakashStudent, Department of Information Science; Department of Management, Bar-Ilan University, Israel Dan Bouhnik
Professor, Computer Science, Jerusalem College of Technology, Israel
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
The Value of Culture and the Demand of Change
KEYWORDS
COVID-19, Change Management, Organizational Culture, Future of Work, Remote Work
Digital Media
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