Abstract
The deployment of digital technologies in organisations raises the tensions due to the contradictory goals of the organisation. On the one hand – the pursuit of operational efficiency, and on the other hand – the need of the preservation and development of human resources instead of use, encourage research into sustainable human resource management by disclosing how the deployment of digital technologies in work processes affects the socio-psychological experience of the employees. Digital technologies (DT) are rapidly penetrating work organisation processes, dramatically affecting the decision-making process and nature, changing the work methods and employee habits, and challenging the need for new knowledge and skills. Moreover, they also influence the socio-psychological experiences of employees, such as Status, Certainty, Autonomy, Relatedness and Fairness (SCARF). The purpose of this paper is to reveal the linkage between the deployment of DT in work processes and employee socio-psychological experience. In doing this, qualitative data were collected from Lithuanian manufacturing organisations that have implemented DT in the last three years. Semi-structured interviews with 12 production managers revealed both positive and negative socio-psychological experience faced by employees due the deployment of DT in work processes. Based on this research, insights are provided on how to reduce the impact of the negative consequences of DT implementation on the socio-psychological experience of employees, ensuring sustainable human resource management.
Presenters
Asta SavanevicieneProfessor, School of Economics and Business, Kaunas University of Technology, Lithuania Živilė Stankevičiūtė
assoc. prof., School of Economics and Business, Kaunas University of Technology, Lithuania Lina Girdauskiene
Associate Professor, School of Economics and Business, Kaunas University of Technology
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
The Value of Culture and the Demand of Change
KEYWORDS
Employee, Socio-psychological experience, SCARF, Digital Technologies, Work Processes
