Abstract
The globalization, migration of people for better opportunities, economic transformation, and socio-cultural changes has brought diverse people together under the same roof. The changing demographic dynamics in workforce necessitate the organizations to re-design their cultures and re-think their values, norms, and belief systems to accommodate and accept diverse identities with diverse perspectives. In this light, the present study endeavors to explore the impact of workplace diversity on organizational effectiveness and aims to identify direct and indirect consequences of diversity at the workplace. The study employs a bibliometric analysis and a documentary research approach to extensively review the literature, identify gaps, and develop a conceptual model. The review findings propose an indirect relationship between workplace diversity and organizational effectiveness via three mediating variable i.e. job satisfaction, organizational commitment, and performance. The proposed conceptual model presents an opportunity for future researchers to empirically test it and share their findings. The results may be relevant for management, particularly the human resource managers for enhanced understanding of the impact of diversity on individual and organizational outcomes. Additionally, this study has significant implications for managers who may consider devising appropriate strategies to leverage opportunities associated with diverse individuals working together and eliminate any friction and conflicts resulting because of such diversity.
Presenters
Mansi BabbarAssistant Professor, Commerce, University of Delhi, Delhi, India Reetesh K. Singh
University of Delhi
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
The Value of Culture and the Demand of Change
KEYWORDS
Workplace Diversity, Organizational Effectiveness, Employees, Job Satisfaction, Organizational Commitment, Performance
