Abstract
Artificial intelligence (AI), which is reshaping the resource landscape by detecting patterns and structuring new rules within the medical industry, has been recognized as the latest disruptive innovation wave in the healthcare industry. However, that has also caused a contradiction, which is between the quantificationism logic and medical professionalism logic. To combine co-existing logics within a healthcare organization, this study adopts a hybrid perspective as a theoretical lens to explore the balancing mechanisms. Specifically, we conducted our research through an in-depth case study of Taiwanese healthcare organization’s intelligent healthcare enactment practices. This research delivers a practical-oriented hybrid balancing model with multi-dimension mechanisms to tackle dual institutional logics, including valuable data standard establishment, securable information interface design, and dynamic intelligent service development. This study extends our understanding of intelligent hospital development by examining the balance between AI techniques and professional medical service.
Presenters
Chen Hao HuangAdjunct Lecturer, Management Undergraduate Program, National Taiwan University of Science and Technology, Taipei, Taiwan
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
Organizations as Knowledge Makers
KEYWORDS
Hybrid Institutional Logic, Intelligent Healthcare, Case Research
