Fourth International Conference on Tourism and Leisure Studies

Abstract

It can be challenging for managers, supervisors, leaders and future leaders in tourism and leisure studies arenas to cultivate employee engagement tactics, retain talented employees, and deliver second-to-none tourism experiences for guests. This session will allow for discussion of job satisfaction and job persistence, review of case studies, networking with other conference attendees, and identifying challenges in your organization. The implications of a recent study reveal female faculty at a regional institution are most likely to persist in their work when work is found to be meaningful and when relations are healthy with one’s direct supervisor. Whether your agency interfaces with the general public or with single-visit guests, outstanding leadership and customer service occurs largely in part by ensuring your employees are engaged in their work through meaningful experiences.