The Digitalisation of Professional (Elderly) Care - Curse or Blessing? : Results of an Expert Screening from Germany

Abstract

The fact that there is no way around the digitisation of care, and that it is already in full swing in some areas, can be taken as a given for Germany. This paper is not about the relatively well known risks and problems, as they are sometimes presented, especially from the professional care scene, but about the innovative potentials of the new technical possibilities for the quality of life and care of those affected. The idea of finding socially acceptable solutions for all those actively involved in professional elderly care in the sense of creating win-win-win situations was the focus of an empirical field study recently completed in North Rhine-Westphalia(NRW)/Germany (funded by the Ministry of Labour and Social Affairs of NRW). The project was empirically based on a mix of methods. The two poresenters were responsible for “in-depth” expert interviews with a total of 18 high-ranking representatives from the developer, provider, affected person and professional caregiver scenes in Germany. Their specific interests were conceptualised in a quadrangle in the expectation that common interests in socially acceptable solutions could be worked out and that these could be bundled into jointly supported recommendations for the future elder care policy in Germany. Despite the limitations of expert screenings, the study leads to relevant starting points for innovative ways of using digital instruments in different areas of care provision for an elderly population. The core message is: successful digitalised innovation processes are shaped by the designable interaction of organisational, situational and individual factors.

Presenters

Gerd Naegele
Senior Researcher, Institute for Gerontology at the TU Dortmund, Nordrhein-Westfalen, Germany

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Mainstreaming Aging

KEYWORDS

DIGITALISATION OF CARE, INTERESTS AND CONFLICTS IN CARE INNOVATIONS, FUTURE