Abstract

Businesses and organizations are turning to fast feedback devices that measure consumer satisfaction. These standalone devices often have four or five different smiley-face buttons that can quickly gauge consumer sentiment. This instructor has piloted the use of a smiley-face survey tool that is used at the end of each class session. This session highlights the instructor’s results of the tool across different sections and across time. Initial results are very intriguing, suggesting the role of the instructor may play a lesser role in student happiness for a given class. Data from classes and sample email exchanges are presented.

Presenters

Matthew Metzgar
Clinical Professor of Economics, Economics, UNC Charlotte, North Carolina, United States

Details

Presentation Type

Virtual Lightning Talk

Theme

Educational Studies

KEYWORDS

Feedback, Assessment

Digital Media

This presenter hasn’t added media.
Request media and follow this presentation.