Nineteenth International Conference on New Directions in the Humanities

Abstract

This study focuses on the influence of emotional intelligence on the scale of depression, anxiety, and stress in the COVID-19 pandemic scenario. The specific purpose of this study was to test the effect of four emotional intelligence domains comprising the emotional intelligence of COVID-19 threat domain on the scale of depression, anxiety, and stress among civil servants in a statutory body in Malaysia. A total of 2268 respondents were selected for the category of academic and non-academic services. The first measurement tool used was a questionnaire survey that is built by researchers, and it has been through the validity process of instruments and construct, namely the Domain Emotional Intelligence Questionnaire of COVID-19 Challenge (DEIQue-CvdC). While the second questionnaire is a well-established questionnaire that is the Depression, Anxiety and Stress Scale (DASS21). In this study, regression analysis was used to determine the effect between the domains of emotional intelligence on the dependent variables. The findings show that there is a significant effect in all four domains of emotional intelligence on the scale of depression, anxiety, and stress.