Abstract
Most current designs are aimed at achieving success in the market. The design industry is generally interested in creating designs that can connect with users. However, not all designs successfully connect with users or create valuable design experiences. Hence, scholars in the discipline of user experience are increasingly investigating user experience mechanisms including the roles of human needs, affective concerns, thoughts, and actions. Studies have revealed that different senses, such as the auditory and visual, are connections influencing design consumption experiences. Such experiences highly influenced user satisfaction with designs. This finding could invoke a shift in the current design trend, from a function-oriented to an experience-oriented approach. Studies have also demonstrated that affective concerns have become a promising aspect of design experience and enhanced the influence of experience on an individual’s memory. Hence, affective concerns are a crucial factor in the perception of design experience. Studies on design and affective concerns have investigated techniques for intentionally eliciting the affective concerns of users through designed solutions. Thus, the current study investigates the relationships between affective changes and design outcomes and developed tools for supporting designers in introducing affective concerns in design. A critical literature review was undertaken to investigate the state of the art in user experience and analyse, compare, and enhance existing knowledge. The investigation revealed new understanding of the affective changes, which is one of the important factors to influence the perception of design experience.
Presenters
Amic G. HoAssistant Professor, Department of Creative Arts, Hong Kong Metropolitan University, Hong Kong P. W. Chau
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
2021 Special Focus: Towards a (Design) New Deal
KEYWORDS
User Experience Design, Affective Concerns, Designers
