Thirteenth International Conference on Design Principles & Practices

Abstract

A lot of organizations and governments tackle complex problems through conventional solutions. If there is a problem, the solution is the obvious one, but not the right one. This study demonstrates a Human-Centered Design approach to solve seemingly unsolvable complex issues, through studying the context prior to design a solution. The showcase features a case study that focuses on the Post-Harvest Loss (PHL) of tomatoes in Nigeria and the development of innovative solutions and/or product adoption concepts to minimize Post-Harvest Loss. The objective of the study is simple, to create a pilot to reduce PHL in the tomato value chain in Nigeria with minimal disruption to community stakeholders. At quick glance, a simple solution appeared to be to replace the raffia basket. Exploring the situation further. The study showed that neglecting to address the raffia basket weaver would prove to be fatal. Disrupting this chain would prove to be temporarily fruitful for the tomato farmer, however, it would fray the lives of southern stakeholder markets, bringing job loss, poverty, and food insecurity to former stakeholders.