Abstract
First responders face stressful situations every day. It is the nature of their work. Nonetheless, during the COVID 19 crisis, there is little time for first responders to breath, let alone, focus, relax, and laugh. This paper explores in depth the usefulness of Emotional Intelligence Paradigm and the rationale for implementing this leadership strategy in first responder organizations. Emotional intelligence (EI) focuses on four quadrants of leadership behavior: self-awareness, self-management, empathetic awareness, and relationship management. These quadrants explore mood recognition, mindfulness, compartmentalization and humor. Hence, EI provides critical cognitive leadership strategies for practicing emotional health during prolonged periods of stress.
Presenters
Carole HubermanAssociate Professor of Public Administration, Public Administration Department- Andreas School of Business and Public Administration, Barry University, Florida, United States James Talerico
Assistant Professor, PACE, Barry University, Florida, United States
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
Vectors of Society and Culture
KEYWORDS
Emotional Intelligence, First Responders, Mindfulness, Burnout
