Rachel Mackay is the Manager of Historic Royal Palaces at Kew, which encompasses Kew Palaxce, the Great Pagoda, the Royal Kitchens and Queen Charlotte's Cottage. Rachel has almost 20 years experience in museum operations, and prior to joining HRP, h...More
Rachel Mackay is the Manager of Historic Royal Palaces at Kew, which encompasses Kew Palaxce, the Great Pagoda, the Royal Kitchens and Queen Charlotte's Cottage. Rachel has almost 20 years experience in museum operations, and prior to joining HRP, headed up the visitor operation at the Natural History Museum. Rachel is passionate about visitor experience, and the empowerment of front of house teams. She holds a MA in Medieval History, and is currently working towards a MA in International Heritage Management. Rachel is also an Associate of the Museums Association.
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