Kate Herd is a Research Student/Tutor within the Product Design and Engineering department at Middlesex University. Her PhD 'The development of conceptual models for designing for co-design in mass customisation' is investigating the customer co-design experience, developing models and tools to inform the process of designing for co-design. Utilising design probes, her work appears to be one of the first in the field to explore the entire customer co-design experience, utilising empathic research methods and theories from the field of product design.
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Design Principles and Practices
