Knowledge Base

Add or Edit an Email Address on Your Account

Adding a New Email Address

Adding a new email address to your CGScholar Account will allow you to change which email is set to be your primary email address. Additional emails (not set as primary) are important. Having more than one email saved to your CGScholar account will help improve the ways that your account can be recovered and/or secured.

Step One:


Go to Your Account Settings and click on Contact.

Step Two:

  • Click the button to "add" a new email contact.
  • Enter your new email address in the box.
  • Click the "save" button to prompt the confirmation of this email.
  • Find the confirmation email from CGScholar and follow the instructions to confirm the email for your account.

 


 â“˜ Troubleshooting

If your having trouble finding the confirmation email, make sure you that you entered the email correctly and remember to also check your spam folder. You can prompt CGScholar to resend the confirmation message by clicking the link displayed under your new email address.

 




Changing Your Primary Email Address

The Primary Email Address is the email that you will use to login to your account. It is also the email used to send notifications or important updates. This is also the only email that can be used to reset your account password.

Step One:

Step Two:

  • After a new email address has been confirmed, you will see a small button or tag which says, "Make Primary" displayed next to the email address.
  • Click the "Make Primary" button.
  • This will now become the primary email for contact. It will also become the email that you use to login to your account, and reset your password.

 


 â“˜ Important

If you are using a password manager, you must update your login credentials to include this change. We suggest that you immediately logout of your account and login again to ensure that you update your password manager accordingly.

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