Adoption of an Innovative Digital Health Solution for Children Living with Type 1 Diabetes

Abstract

TrustSphere is a novel, secure integrated data-driven platform that aims to streamline clinical care delivery among children living with Type 1 Diabetes (T1D) and their families. We share the results of the first round of usability testing in the initial co-development phase of TrustSphere, focused on identifying potential barriers and facilitators for the adoption of such technology. Parents of children living with T1D were invited to participate in reviewing the initial prototypes of the TrustShpere during video-recorded online sessions. We used a hybrid approach to testing comprised of rapid iterative analysis through agile methodology in collaboration with industry partners and thematic analysis to identify higher-level themes. In February-March 2021, seven parents participated in the first round of testing. Two main factors emerged that influenced parents’ potential adoption of TrustSphere: 1) users’ understanding of the added value of an integrated digital health solution and 2) the importance of integrating digital health literacy when navigating through the app features. The abundance of apps available to the public can be overwhelming to users. Many users are already utilizing apps to support aspects of their diabetes management. Adjusting to another app requires time and effort and users need to understand the value of an app before its implementation in their care experience. Our findings suggest that highlighting the added value of using TrustSphere for diabetes management to users and implementing language that is preferred by users are important factors to optimize buy-in and adoption.

Presenters

Anila Virani
Assistant Professor, Nursing, Thompson Rivers University, British Columbia, Canada

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Knowledge Makers

KEYWORDS

Mhealth, Usability, Human Factors