Eighteenth International Conference on Technology, Knowledge, and Society

Abstract

Social engineering involves art of tricking people into disclosing “credentials,” then using them to gain access to networks or accounts. Humans are social creatures. Creative industries like live/filmed entertainment are especially social, built upon cooperation of various groups of people communicating, understanding each other, building on each other’s strengths. However, creative industries are hit especially hard by public health emergencies (COVID-19 pandemic). Artists, tour managers and “extended enterprises” of third parties who support filmed, TV and live entertainment especially suffered fear, anxiety, and uncertainty, alongside desire for information on how entertainment can return to ‘new normal’. This is a study which reviews privacy and cyber security in global entertainment, relevant to opportunity for exploitation by cybercriminals. Social engineering risks, especially to “cloud security” information architectures resident in global entertainment industries, are reviewed, matched with mitigating controls, referencing ISO 27701 and privacy best practices. Conclusions note human factor engineering best practices, complementiing IT risk management. Cloud-based security can focus on enabling secure communication with remote systems, with minimal social engineering risks. For entertainment globally, COVID-19 pandemic has set the stage for an increase in Social Engineering Attacks; Some techniques to thwart such attacks shared. Cybercrime can be thought of as a business, one with bad intentions. But like any other business entity, the ultimate aim of any cybercriminal is to turn a profit for the work they put in - and closing human factor risks and gaps helps protect the newly upgraded cloud focused networks and resources critical for global entertainment.