Abstract
Fintech has transformed the financial sector globally. Banks are a major constituent of the financial sector and have witnessed major changes both operationally and performance wise due to the advent of Fintech. On one hand, digital products and financial inclusion has increased customer base for the banks but on the other hand, mobile payments and digital wallets have eased the burden on the banks as customers can manage payments through these channels. Both these changes needed banks to adopt and become agile for the new future. It is all a part of a mixed package where there were some benefits and some challenges which needed to be addressed. This paper addresses pertinent issues with regard to the banking sector and fintech. It will help in understanding how fintech can make banks more efficient.
Presenters
Kirti SharmaAssistant Professor, Finance, Great Lakes Institute of Management, Haryana, India
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
KEYWORDS
FINTECH, BANKING, FINANCIAL SERVICES, PERFORMANCE, EFFICIENCY
