This study attempts to find out the main success factors of information systems (IS) graduate capstone course. A capstone course is placed at the end of the curriculum and allows students to assess and share their achievement of the program’s outcomes. Capstone courses review program goals, lead students through a structured reflection to become self-directed learners and communicate students’ academic accomplishment to professional peers. A graduate capstone course can provide proof of the educational effectiveness of a program. Capstone courses have been used in academic degree programs in different kinds of schools such as business, engineering, information technology, health care, and education. How to measure the outcomes of a capstone course is important to the course success. In this study, we will try to figure out the success factors of a project-based IS capstone course from 3 different perspectives: student satisfaction, client satisfaction, and instructor effectiveness. In each perspective, various factors will be examined: (1) Student Satisfaction, including course instruction, client involvement, team work, project management, and self-learning; (2) Client Satisfaction, including commitment and feedback, and product evaluation; (3) Instructor Effectiveness, including course organization, team management, and outcome measurement. By identifying these success factors, this study can provide helpful suggestions to improve the quality of the capstone course.
Dr. Cindy Zhiling Tu is an Assistant Professor of Information Systems in the School of Computer Science and Information Systems at Northwest Missouri State University. She has published several research papers in professional conference proceedings and in journals such as Information & Management, Information & Computer Security, Information Systems Education Journal, the International Journal of Mobile Communications, International Journal of Electronic Commerce, and Journal of the Midwest Association for Information Systems. Her research interests are in the areas of information systems security and privacy, mobile commerce, technology acceptance and usage, and information systems.