Workforce Impacts
Putting AI to Work: Technology and Policy for Enabling the Workforce
Paper Presentation in a Themed Session Brandie Nonnecke, Manasa Gummi, Camille Crittenden, Dan Gillette, David Linderman
Technologies powered by artificial intelligence (AI) promise to transform the future of work, with wide-ranging effects on employment, wages, and income distribution. In the face of dystopian forecasts of robots replacing workers, we have an opportunity to consider how AI and intelligent tools can enhance and augment human labor rather than replace it. Emerging technologies can be applied to make the workforce more inclusive, helping to bring new populations into the workforce or assist workers to maintain meaningful employment as they age. We explore the pace and extent of the effects of AI on the workforce with a particular focus on its adoption for innovations serving the aging and individuals with disabilities where we investigate application of AI in training and workforce development; job discovery, selection, and access; and enhancing and augmenting human labor. In order to better ensure the development and deployment of AI in the workforce is more inclusive, especially for older populations and those with disabilities, we conclude with private and public sector policy recommendations that seek to support development of educational and workforce training models, inclusive design and reasonable accommodation considerations in the workplace, and development of economic and social safety nets for those caught in the crosscurrent of automation.
The Impact of Knowledge Management on Projects Success
Paper Presentation in a Themed Session Arik Sadeh, Dov Dvir
This paper deals with the impact of knowledge management in an organization on various types of projects, the organization performs. According to Peter Drucker knowledge is the only meaningful economic resource. There is no generally accepted definition of Knowledge Management; However the creation and diffusion of knowledge have become ever more important factors in competitiveness. This study examines the impact of the various components of knowledge management on the performance of projects performed in Israel. Success of technological ventures is measured in wide spectrum of variables. One category of measures is about the contribution of a venture to the developing organization in expanding the technological infrastructure of the organization, and increasing the level of knowhow and knowledge in the developing organization. Other not less important aspects of success are in terms of meeting economic goals and penetration to new or existing markets. The projects were grouped into three different groups, defined by the level of Novelty of the project's product, the level of Technology required to perform the project and the level of Complexity of the product it produces. The paper shows the impact of the various components of knowledge management on projects at large and on the different groups in particular and also shows that the impact of knowledge management on the success of projects varies according to the levels of Novelty, Technology and Complexity of the projects.
Cultural Diversity in the Digital Age: Developing Mobile Support for Migrant Professionals
Paper Presentation in a Themed Session Nataliya Berbyuk Lindström, Sylvana Sofkova Hashemi
Fluency in the language of host society in combination with early entry into the job market are essential elements of successful migrant integration and social inclusion. Due to its accessibility, mobile technology can serve as a support and bridging tool for many people for both language learning and managing employment opportunities. The aim of this study is to explore what professional integration needs the newly arrived professionals (teachers, healthcare professionals and engineers) coming to Sweden, one of the top recipients of asylum applications per capita, experience. Further, we discuss how to develop mobile support to enhance a personalised and sustainable professional integration. We apply participatory design principles conducting semi-structured focus group interviews and interactive workshops with above mentioned migrant professionals, mentors and language teachers. Thematic content analysis is used for analysis of the data. The results demonstrate diverse professional needs and requirements for digital competence for work and at work. The study also gives suggestions for developing mobile applications for enhancing integration of professionals in the Swedish labor market.
