Abstract
Much of the early research in crisis communication centered on core competencies of crisis response, including the stages of effective crisis planning, the theoretical perspectives that are helpful to scholars and practitioners, and the traditional role of the media. However, the frequency and intensity of current black-swan crises require that we consider how to build and maintain individual, organizational, and community resilience. Research is needed to further explicate the traditional media’s role in creating a sense of stability, trusted source of information, a sense of place, and empowerment of marginalized groups in a crisis. The new dilemma of news deserts around the country further complicate efforts to lay and maintain the groundwork for community resilience when confronting the trauma of a crisis event. We must develop new models for building resilience into our communities so they can adapt to whatever may come next. The news media should play a critical role in these models for effective crisis response.
Presenters
Barbara S GaineyAssistant to the Dean/Director of the School of Communication and Media, Radow College of Humanities and Social Sciences, Kennesaw State University, Georgia, United States
Details
Presentation Type
Theme
KEYWORDS
Crisis Management, Crisis Communication, News Media, News Deserts, Resilience
