Twentieth International Conference on Knowledge, Culture, and Change in Organizations

Abstract

The world is changing so quickly in terms of the condition of living, technological advances and the way people work is also changing. In the last two decades, the effort to discover more on empowerment through research has been dormant, and that triggers insignificant pressure on work environment change leaving employee becoming less efficient in their work performance than ever before. Is old values, culture still a barrier in the modern world of work environment? This paper answers the question of what is the impact of organisational culture on employee empowerment in the retail industry. The paper discusses on ways employee’s flexibility, engagement and independence, retention, growth, and career progression can be impacted by managerial practices and also, by organisation cultures based on values and ethics. The research is conducted with the aid of primary data collected from the retail sector with the help of a structured questionnaire and semi-structured interviews. Correlational coefficient and regression research methodology techniques were also used to determine the impact of OC on EE. Initial findings suggest that there is a strong correlation between organisational culture and employee empowerment in the retail sector. The research findings would benefit the current workforce as well as retail organisations in our modern retail industry to improve their work strategies in all circumstances.