Collective Behavior Change: The Role of Knowledge Management in Public Innovation

Abstract

The paper looks at a policy innovation in the area of stopping open defecation in India. One province has done a remarkable job by adopting innovative approaches with an aim to bring about collective behavioral changes. The success of the program was governed by factors like allowing community leaders, social incentives to the community, building democratic institutions, and denying government subsidy. The paper presents the case study on how the innovator created and managed new knowledge to bring sustained collective behavior change.

Presenters

Devasheesh Mathur
Assistant Professor, Strategy and General Management, International Management Institute Delhi, Delhi, India

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Knowledge Management

KEYWORDS

Collective behavior change, Public innovation, Knowledge management

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