Twentieth International Conference on Knowledge, Culture, and Change in Organizations

Abstract

Moving up from frontline to management is a role sought out by many, but once achieved it’s more like being the “meat in the sandwich” with peers who were once your friends waiting for you to make a mistake just so they can say “I can do better” or perhaps you’re an outside recruitment and your team have already judged you on your social media updates. Developing your skills as a caring and intentional leader is critical and it starts from day 1 as your behaviours and actions are being watched by your team. Connect your team leading from your heart. In this presentation, you will learn how to develop your intentional leadership, a united team engaged and supportive in delivering the organization’s vision by living the values when interacting with each other and the customer.