Discovering Potentials and Capacities

By: Louise Ian Aquino  

The shortage of Professional Librarians in the Philippines has resulted in hiring employees with little to no background or experience in librarianship to serve in libraries in many institutions. This practice can cause difficulties for the librarian concerning staff management and the delivery of library services. However, it can be argued that having untrained staff is better than having no staff at all. Discovering the staff's potential is sometimes not easy but can be of great value to library management. The librarian in an Academic Library in Northern Philippines investigated its personnel's capacity by assigning them to handle the Current Awareness Service (CAS) of the library with very little assistance from the Librarian. This paper reports the work of the staff in the CAS of the library and its impact on the student community, as well as the values learned and problems encountered by the personnel in performing the task.

Human Resources Management
Management Education
Paper Presentation in a Themed Session

Prof. Louise Ian Aquino

Head Librarian, Metro-Dagupan Colleges Library, Metro-Dagupan Colleges, Philippines
Pangasinan, Philippines

Currently the Head Librarian and Program Coordinator of the College of Accountancy, Business Administration, Tourism and Computer Science (CABAT.COM) of Metro-Dagupan Colleges in Mangaldan, Pangasinan, Philippines. I hold Bachelor degrees in Physical Therapy (1997) and Secondary Education major in Library Science (2007), a Master in Business Administration (2002), and is a candidate for Doctor in Business Administration (2011). I am currently pursuing my Master in Library and Information Science (MLIS) degree at Saint Louis University, Baguio City, Philippines, as a Commission on Higher Education (CHED) scholar. I earned my professional licenses for teacher and librarian in 2004 and 2007, respectively. I worked for 8 years for the Science and Technology Information Institute of the Department of Science and Technology, Philippines. I was part of the team that developed STARBOOKS or the Science and Technology Academic and Research-Based Openly Operated Kiosks in 2011. My paper acceptance on STARBOOKS to the 2014 IFLA World Libraries and Information Congress (IFLA WLIC) paved the way for it to be awarded the ALA Presidential Citation for International Library Projects in 2015 (the first for the Philippines) and the PAARL's Outstanding Library Project of the Year in 2016. I was an active officer for the Medical and Health Librarians Association of the Philippines (MAHLAP) from 2009 up to 2016. Currently, I am a member of the Programs and Sponsorship Committee and the Philippines' Country Representative for the Special Libraries Association - Asian Chapter.